Get in touch

Have a question about your order, our products, or your pet? We're here to help!

Based in
Dallas, Texas
We reply within 12 hours. Chat with our team directly, or if it's a health question, we can connect you with our vet advisors.

Send us a message:

Common questions:

All orders ship from our US warehouse within 1-2 business days. From there, standard delivery is typically 3-5 business days depending on your location.
Absolutely! You can manage everything from your account page, or just send us a message and we'll take care of it.
Every order is backed by our 60-day money-back guarantee. If your pet isn't a fan, just reach out and we'll issue a full refund. No hoops, no hassle.

Why pet owners trust us:

Third-party tested

Every batch is sent to an independent lab and verified before it ships. Full transparency, every time.

US sourced ingredients

Proudly formulated and manufactured in the USA and vet formulated.

Real human support

Sassy and the team handle every message personally. You'll always hear back from a real person.